Terms of Service

Last updated: 11 June 2026.

Parties and scope

These terms are entered into between the individual behind Labeler, resident in Italy (the "Provider"), and you (the "User"). They govern your use of the Labeler website and services. The contract is governed by Italian law. For consumers, the competent venue is the court of the consumer's place of residence or domicile (Art. 33(2)(u) D.Lgs. 206/2005). For business users, the competent venue is the court of Rome, Italy.

The service

Labeler provides C2PA labeling, verification, and EU AI Act Article 50 compliance tooling. We do not warrant that the service detects 100% of AI-generated content or guarantees regulatory approval. The free Compliance Checker is provided as-is; paid labeling, certificate and API features are sold with the SLA published on the pricing page.

Your account

You are responsible for keeping your sign-in credentials confidential. You may delete your account at any time from the dashboard settings page.

Acceptable use

You may not upload illegal content, malware, or content you do not have the right to label. You may not use the service to bypass the very transparency obligations the service is meant to help you meet.

Billing and refunds

All prices are in EUR. The Provider is currently not VAT-registered (no Italian P.IVA), so no VAT is charged. VAT will be applied per Italian regulations once a P.IVA is issued. Subscriptions renew automatically until cancelled. On cancellation, access continues until the end of the paid period; pro-rata refunds are not provided for unused portions of a paid period except where required by mandatory consumer law (see Right of withdrawal below).

Right of withdrawal (EU consumers)

If you subscribe as a consumer in the EU, you have 14 days from the day after subscribing to withdraw without reason (Directive 2011/83/EU; for Italy: Art. 52 D.Lgs. 206/2005). By starting to use the service inside the withdrawal period you expressly request immediate performance and acknowledge that you lose the right of withdrawal once the service has been fully performed (Art. 16(a)) or that you must pay an amount proportional to the use made (Art. 14(4)(a)(i)). To exercise the right, email info@labeler.eu with your account email and a clear statement of withdrawal.

Liability

To the maximum extent permitted by law, the Provider's aggregate liability for any claim arising out of or related to the service is capped at the total fees you paid in the twelve (12) months preceding the event giving rise to the claim, or EUR 100 if no fees were paid. Nothing in these terms limits liability for wilful misconduct, gross negligence, death or personal injury, or any other liability that cannot be excluded under mandatory Italian or EU consumer law.

Termination

You may cancel any time via the billing portal. We may suspend or terminate accounts that breach these terms or applicable law, with notice except in cases of clear abuse.

Changes to these terms

We will notify registered users by email at least 30 days before material changes take effect. Continued use after the effective date constitutes acceptance.

Contact

Email info@labeler.eu for any legal notice, complaint or question regarding these terms.